Discussion:
[j-nsp] License Key Question
Clayton Zekelman
2018-07-07 12:59:10 UTC
Permalink
Hello,

We recently upgraded our MX480 routers from 16K broadband subscribers to 32K.

When we first bought the routers, we were given individual activation
keys for the base 16K licenses. This time around, we got a packing
sheet with an order number from Juniper showing quantity 2 items,
but only one page with an activation key attached.

I thought this was odd, so I asked our Juniper reseller, and they
kicked it back up the chain, and were told we could use the same key
on both routers. Our reseller thought the response was odd too.

Can someone confirm if we're supposed to have 2 separate keys for the
two separate licenses we purchased? I have not installed the key on
our second router yet until I can get a straight answer.

Lately Juniper service contracts, licensing and serial number
tracking has been so totally screwed up. I like the hardware and
software, but dread dealing with them on anything like maintenance
renewals or licensing.

Thanks!
--
Clayton Zekelman
Managed Network Systems Inc. (MNSi)
3363 Tecumseh Rd. E
Windsor, Ontario
N8W 1H4

tel. 519-985-8410
fax. 519-985-8409

_______________________________________________
juniper-nsp mailing list juniper-***@puck.nether.net
https://puck.nether.net/mailman/listinfo/juniper-nsp
Ola Thoresen
2018-07-07 13:43:55 UTC
Permalink
Hi,

Juniper has a few different licensing-schemes, some of which are trust based.

They have licences that are paired with the serial number, which will not
install on a different device than it was purchased for.
This is typical for subscription and time limited licenses.

Then they have some licenses which is tied to the customer/order number,
but not the individual unit. So if you buy multiple licences, you only get
one key, and they trust you to not use it in more devices than you pay for.

And lastly they have the really weird universal license keys. They are the
same keys for everyone everywhere. Globally. They are more or less just a
"secret" command to upgrade eg. an MX5 to MX80.

The last two are trust based, but you will not get support if you break
that trust.
Post by Clayton Zekelman
Hello,
We recently upgraded our MX480 routers from 16K broadband subscribers to 32K.
When we first bought the routers, we were given individual activation
keys for the base 16K licenses. This time around, we got a packing
sheet with an order number from Juniper showing quantity 2 items,
but only one page with an activation key attached.
I thought this was odd, so I asked our Juniper reseller, and they
kicked it back up the chain, and were told we could use the same key
on both routers. Our reseller thought the response was odd too.
Can someone confirm if we're supposed to have 2 separate keys for the
two separate licenses we purchased? I have not installed the key on
our second router yet until I can get a straight answer.
Lately Juniper service contracts, licensing and serial number
tracking has been so totally screwed up. I like the hardware and
software, but dread dealing with them on anything like maintenance
renewals or licensing.
Thanks!
--
Clayton Zekelman
Managed Network Systems Inc. (MNSi)
3363 Tecumseh Rd. E
Windsor, Ontario
N8W 1H4
tel. 519-985-8410
fax. 519-985-8409
_______________________________________________
https://puck.nether.net/mailman/listinfo/juniper-nsp
_______________________________________________
juniper-nsp mailing list juniper-***@puck.nether.net
https://puck.nether.net/mailman/listinfo/juniper-nsp

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